Name: Kevin Puffette
Profile: Microsoft 365 & System Administration Specialist
Email: kevin@puffette.com.au
Skills
SharePoint (On Premise & Online)About me
I am an IT professional with over 20 years of experience, specialising in PowerApps & SharePoint consulting, systems administration, and IT project management. Throughout my career, I’ve had the privilege of working across a range of industries, including Defence, Banking, Engineering, and Oil & Gas, providing strategic IT solutions that drive business outcomes.
Most recently, I served as a PowerApps Consultant for ObjectPoint, where I delivered support and development services for Defence clients. I have a strong track record of providing advanced PowerApps & SharePoint support and development, systems administration, and technical leadership. My experience spans everything from managing complex IT projects to troubleshooting and optimizing systems, ensuring seamless operations for users.
Key Areas of Expertise:
- Microsoft 365 Consulting
- PowerApps & SharePoint
- Systems Administration & IT Support
- Business Analysis & Agile Methodologies
- Project Management & IT Leadership
- Microsoft Power Platform (PowerApps, Power Automate)
- Desktop & Server Support
- IT Security & Risk Management
I thrive in roles that combine technical problem-solving, stakeholder collaboration, and hands-on leadership. I’m particularly passionate about leveraging agile methodologies to streamline processes and deliver meaningful results.
Hold an NV2 government Security Clearance.
Services
Check out some of the services provided
System Administration
I have a proven track record of ensuring the smooth operation of complex IT infrastructure, from server management and network administration to cybersecurity and disaster recovery planning, all while delivering exceptional user support and driving continuous improvement.
SharePoint Consultant
With a focus on delivering out of the box or customized solutions to meet the unique needs of each organization, I am committed to helping businesses maximize the full potential of SharePoint.
This includes the initial setup of the environment, ongoing maintenance and user training.
Microsoft 365 Administration
I specialise in managing and optimising Microsoft 365 environments. With expertise in Power Apps, SharePoint, Exchange, Teams, and other Microsoft 365 services. My experience includes user and license management, security and compliance, as well as troubleshooting and support, providing businesses with a reliable and efficient cloud-based solution.
Technical Support
I provide prompt and effective solutions to all your technology-related issues.
With a strong focus on customer satisfaction and clear communication, I am dedicated to helping you overcome any technological challenge and get back to business as usual.
Agile Project Management
Using tools like Jira to streamline project management, track issues and bugs, and enhance team collaboration, resulting in increased efficiency and successful project delivery.
Business Analysis
Bridge the gap between business needs and technical solutions, providing a holistic approach to problem-solving and delivering value through data-driven insights and strategic recommendations
Portfolio
Here are some of the current and past projects I've worked on.
If you want to know more, please email me as my client has restricted access to these applications.
Welfare Management
2019 - 2024
Managed, maintained and upgraded a core health and wellness application used to track defence personnel undergoing welfare management.
- Improved and significantly enhanced load times by 75% resulting in much improved efficiency
- Reduced support inquiries by 50% through creation of tutorial videos, FAQs, and help guides
- Continually engaged with end users to understand and address user requirements
Medical Management
2021 - 2024
This included the migration to SharePoint where I provided technical support, deployments, application testing and ongoing sustainment.
- Improved application efficiency and load times by 30%
- Continuously enhanced application over 3 years due to policy changes and evolving requirements
Employment Onboarding
2019 - 2024
Created a modern web application using React and SharePoint. This project involved complex workflows, testing and ongoing sustainment.
- Enabled application to be agile so that it could be used during events with unique requirements e.g. COVID-19, Bushfire emergencies
- Upskilled and enabled end users to manage and maintain level 1 support
S3Y Corporation
2010 - Present
Manage and maintain all IT equipment and services such as their Microsoft Office 365 platform and the ongoing maintenance of the company laptops.